Candles are considered Final Sale and are not eligible for return or exchange.
Please complete the form below to request a return or exchange.
Please allow up to 15 business days from when we receive your return for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service via email at customerservice@thepowertoB.com.
The Power to B provides FREE RETURN SHIPPING for eligible items.
All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to the Power to B distribution center within 30 days of receipt of product in original packaging with tags on. Shipping charges are not eligible for a refund.
Exchanges are permitted for items of equal value as stock permits. If we do not have your requested item in stock when we receive your product back, we will issue a refund to your original form of payment. All eligible, unworn, unused items you would like to exchange must be sent back to the Power to B distribution center within 30 days of receipt of product in original packaging with tags on.
If you are local to Connecticut and purchased online at thepowertoB.com, you may return your product(s) at Baribault Jewelers, located at 81 Rankin Road, Glastonbury, CT 06033.